1. Introduction
Welcome to TGT Moves Ltd’s Privacy Policy. This document explains how we collect, use, and protect your personal data when you use our vehicle transportation services, website, or contact us.
We are committed to safeguarding your privacy and ensuring your data is handled responsibly in accordance with UK data protection laws.
2. Important Information and Who We Are
Purpose of This Privacy Policy
This policy outlines:
- What personal data we collect when you request quotes or services
- How we use your data
- Your legal rights under UK GDPR
- Our data security measures
Data Controller
Company Name: TGT Moves Ltd
Email: [email protected]
Phone: 0161 399 4295
3. The Data We Collect About You
We collect only the information necessary to provide our vehicle transportation services:
- Personal Identification Data: Name, address, phone number, email address
- Vehicle Information: Registration details, vehicle make/model, collection and delivery addresses
- Business & Subcontractor Data: Company name, business address, VAT number (when applicable)
- Financial Data: Payment details and transaction history
- Website Usage Data: Information collected through cookies and similar technologies
4. How We Collect Your Data
We collect your data through:
- Direct interactions: When you submit quote requests through our website, contact us by phone, or communicate via email
- WordPress forms: When you complete our online quote or contact forms
- Automated technologies: Including cookies and similar tracking technologies on our website
- Third-party sources: Payment processors and business partners where necessary
For more details on our data collection methods, please contact us at [email protected].
5. How We Use Your Data
We use your personal data to:
- Provide vehicle transportation quotes and services
- Process payments and manage invoices
- Communicate with you about your vehicle transport
- Improve our website and customer experience
- Comply with legal and regulatory obligations
We process your data based on the following legal grounds:
- Contract performance (to provide our services)
- Legitimate interests (to manage our business effectively)
- Legal compliance
- Consent (for marketing communications, if applicable)
6. Marketing & Communication Preferences
We respect your privacy and only send marketing communications if you have expressly opted in. You can unsubscribe at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us at [email protected]
7. Sharing Your Data
We share your data only when necessary to provide our services:
- Service providers: Payment processors, IT systems providers, website hosting
- Vehicle transporters and drivers: To facilitate vehicle collection and delivery
- Insurance companies: When processing claims or arranging coverage
- Government authorities: If legally required
All third parties are required to respect the security of your data and treat it according to the law.
8. International Data Transfers
Our operations are UK-based, but some of our service providers may process data internationally. If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in compliance with UK GDPR.
9. Data Security
We implement appropriate security measures to protect your personal data, including:
- Secure WordPress installation with regular updates
- Encryption of sensitive data
- Access limitations to personal information
- Regular security assessments
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you suspect any security breach, please contact us immediately.
10. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill our services
- Meet legal obligations (including tax and insurance requirements)
- Resolve disputes
Typically, we retain quote information for 12 months and customer data for up to 7 years after your last transaction with us (as required by UK tax law).
11. Your Legal Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Object to processing of your data
- Request restriction of processing
- Request data portability
- Withdraw consent for marketing
To exercise these rights, please email [email protected]. We’ll respond within one month.
12. Cookies & Tracking Technologies
Our WordPress website uses cookies to enhance your experience:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings.
13. Changes to This Privacy Policy
We may update this policy periodically to reflect legal or operational changes. The latest version will always be available on our website with an updated revision date.
14. Contacting Us
If you have questions about this Privacy Policy or our data practices:
Email: [email protected]
Phone: 0161 399 4295